Investigative partners
Investigative partners
This site provides information for our investigative partners related to claims investigations.
Clarification on use of [email protected]
Emails received from [email protected] requires the use of "Reply" or "Reply All" for responses to be correctly directed to the ICBC employee who sent the original email.
If recipients manually type, paste, or save [email protected] to send a new message, the email will not reach an ICBC employee.
Our commitment to you
Our investigative partners are valued business partners who support our timely and thorough investigation of claims. We are committed to working closely with you to ensure that we provide value to our customers by offering the best level of service and coverage at the lowest possible price.