Material damage
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New non scoring QA Form June 2025
ATS Flat Fee, document uploads, new alloy wheel suppliers May 2025
ICBC tire pricing (.xls) May
Paint and body material rate increase to take effect March 2025
Updated compensation structure for ATS March 2025
ICBC tire pricing (.xls) January
ICBC tire pricing (.xls) December
ICBC tire pricing (.xls) November
ICBC tire pricing (.xls) October
ICBC tire pricing (.xls) September
ICBC Tire Pricing August 2024 (.xls) August
ICBC Tire Pricing July 2024 (.xls) July
ICBC Tire Pricing June 2024 (.xls) June
ICBC Tire Pricing May 2024 (.xls) May
ICBC Tire Pricing April 2024 (.xls) April
ICBC tire pricing for March 2024 (.xls) March
ICBC tire pricing for February 2024 (.xls) February
ICBC tire pricing for January 2024 (xlsx) January
ICBC tire pricing for December (xlsx) December
ICBC tire pricing for November (xlsx) November
SVIM towing consultation written submission deck November
Collision Repair Program Mitchell TruckMax policy & procedure changes October
Collision Repair policy & procedure change September
Glass Repair Program – ADAS Calibration policy change September
ICBC tire pricing for September (xlsx) September
Supporting a healthy workplace (Collision Repair Program) September
Apprenticeship funding incentive reminder for Commercial Collision Repair Program participants August
Apprenticeship funding incentive reminder for Collision Repair Program participants August
Glass Repair Program Redesign August
ICBC tire pricing for August (xlsx) August
Glass claim number format change (Glass Repair Program) August
New repair facility request form and Collision Repair Program guide changes August
Supporting a healthy workplace (Collision Repair Program) July
ICBC tire pricing for July (xlsx) July
Year two rate framework increase for Commercial Collision Repair Program participants June
Access to Mitchell Connect changes (Glass Repair Program) June
Year two rate framework increase for Glass Program participants June
Year two rate framework increase for Collision Repair Program participants June
ICBC tire pricing for June 2023 (.xis) June 2023
National Auto Glass Specifications Pricing Changes (Glass Repair Program) May
ICBC tire pricing for May 2023 (.xis) May
Mitchell Cloud Estimating update 3 (Commercial Collision Repair Program) May
Okanagan College Auto Body and Collision Level 3 class (Collision Repair Program) May
Update on tiering letters and warranty cards available (Glass Repair Program) April
Mitchell Cloud Estimating update 2 (Commercial Collision Repair Program) April
Mitchell Cloud Estimating update (Commercial Collision Repair Program) April
ICBC tire pricing for April 2023 (.xis) April
Towing fuel surcharge April
Paint and body material rate increase (Commercial Collision Repair Program) March
Paint and body material rate increase (Collision Repair Program) March
Decommissioning Entegral scorecards March
ICBC tire pricing for March 2023 (.xls) March
Funding incentives to support collision repair facilities and apprentices February
New hours for Loss of Use desk starting April 2023 (Collision Repair Program) February
New hours for Loss of Use desk starting April 2023 (Rental) February
Collision repair policy updates January
Upcoming Artificial Intelligence (AI) Solution Procurement January
Towing fuel surcharge January
ICBC tire pricing for January 2023 (.xls) January
National auto glass specifications pricing changes January
Update to Tier 2 minimum threshold and program measurement updates December 2022
Responding to industry concerns update November 2022
Updates to rental vehicle booking process (CL113H) - correction November 2022
Updates to recycled parts policy and listings in Car-Part.com November 2022
ICBC tire pricing for November 2022 (.xls) November 2022
Responding to industry concerns October 2022
ICBC tire pricing for October 2022 (.xls) October 2022
Updates to glass pricing and billing policy September 2022
National auto glass specifications pricing changes September 2022
Betterment PST compliance failure September 2022
LKQ fuel surcharge update September 2022
Alloy wheel repair allowances - THP fee September 2022
ICBC and ARA supporting industry training August 2022
ICBC tire pricing for August 2022 (.xls) August 2022
ICBC tire pricing for July 2022 (.xls) July 2022
Collision Repair Program: Tiering status for 2022/2023 and program updates July 2022
Mitchell Ultramate estimates and updates July 2022
ICBC tire pricing for June 2022 (.xls) June 2022
Labour and storage rate increase for towing partners June 2022
Multi-year rate schedule for glass repair partners June 2022
Three-year rate schedule for collision repair suppliers June 2022
National Auto Glass Specifications Pricing Changes May 2022
ICBC tire pricing for May 2022 (.xls) May 2022
ICBC tire pricing for April 2022 (.xls) April 2022
ICBC tire pricing for March 2022 (.xls) March 2022
Collision Repair Program: Updates for the 2023 program year March 2022
Effective date: Paint and body material rate increase March 2022
Upcoming estimate procurement February 2022
Paint and body material rate increase and membership fee February 2022
Feather, prime and block steps February 2022
Updates to feather, prime and block in Mitchell Cloud January 2022
QA Performance Measures Application update January 2022
National auto glass specifications pricing changes January 2022
Car-Part.com update December 2021
Mitchell Cloud Estimating and Car-Part.com update December 2021
Collision and Glass program guides and marketing updates December 2021
KPI update November 30, 2021
Glass operations policy and procedures update November 2021
ICBC tire pricing for October 2021 (.xls) October 2021
ICBC technology requirements September 2021
Updated depreciation process September 2021
ICBC tire pricing for July 2021 (.xls) July 2021
Collision and Glass programs marketing and digital plans July 5, 2021
Collision Repair Program Tiering May 25, 2021
National auto glass specifications pricing changes May 13, 2021
ICBC tire pricing for April 2021 (.xls) April 7, 2021
Enterprise Rent-A-Car's ARMS Automotive Software January 12, 2021
ICBC tire pricing for December 2020 (.xls) December 14, 2020
Electronic frame measurement clarification October 19, 2020
ICBC tire pricing for October 2020 (.xls) October 15, 2020
ICBC tire pricing for September 2020 (.xls) September 15, 2020
ICBC tire pricing for August 2020 (.xls) August 14, 2020
ICBC tire pricing for July 2020 (.xls) July 15, 2020
ICBC tire pricing for April 2020 (.xls) April 28, 2020
ICBC tire pricing for July 2019 (.xls) July 12, 2019
Changes to vehicle rental vendor program June 27, 2019
ICBC tire pricing for April 2019 (.xls) April 9, 2019
ICBC tire pricing for January 2019 (.xls) January 28, 2019
Hit and Run Estimating Pilot January 21, 2019
ICBC Tire Pricing for October 2018 (.xls) October 16, 2018
Collision repair policy updates May 1, 2018
Mitchell Hit and Run Job Aid Dec 12, 2017