Material damage
Towing
ICBC is committed to working cooperatively with you, our valued towing partners, to take care of our mutual customers.
ICBC towing is responsible for:
Ensuring that customers receive efficient, cost-effective towing services that meet the highest industry standards.
Creating efficiencies by removing obstacles and improving workflow.
Providing you, our towing partners, with access to business systems and software to facilitate towing of ICBC customer vehicles.
Recognizing the investments that participants make in training, equipment, productivity, and customer service.
Our towing employees work with you to help customers get back on the road as quickly as possible.
News
Invitation seeking Liaison Committee members January 23, 2026
Towing fuel surcharge effective January 1, 2026
Towing rate increase effective December 15, 2025
Temporary system outages/upgrades complete - November 17, 2025
Temporary system outages November 14–17, 2025
Final notice: Towing Industry Town Hall Attendance October 2025
Introducing ICBC's new Auto Claims Model and update January 2025
Apply for a vendor number
ICBC's supplier system is a payment system that allows you to direct bill and provides convenience for customers, the supplier and the corporation. Find out how to apply for a vendor number if you're interested in becoming an ICBC supplier.