Towing

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Resources

Apply for a vendor number

Resources

Modernizing ICBC's towing operations

• ​Modernizing ICBC's towing operations​​​

Complex Recovery Safety Plan

• Complex Recovery Safety Plan

Tow list

• Tow rotation list November 2024​ (.xls)

Towing Information Management (TIM)

• Vehicle claim requests​

• TIM ​job aid

• CL555 Letter to customer

• CL555A Letter to tow company

Procedures

• ​Material Damage Claims procedures​

Electronic Towing Invoice

• Towing Webform Invoice​

• CL14CA Tow Invoice

New rate payment schedule, effective August 1, 2024

• Light and Medium Duty Towing and Storage Rate Payment Schedule

• Heavy Duty Towing and Storage Rate Payment Schedule

Rate payment schedule & reference tables, effective July 1–31, 2024

• Light and Medium Duty Towing and Storage Rate Payment Schedule

• Heavy Duty Towing and Storage Rate Payment Schedule

Rate payment schedule & reference tables, effective prior to July 1, 2024

• Light and Medium Duty Towing and Storage Rate Payment Schedule

• Heavy Duty Towing and Storage Rate Payment Schedule

City zone reference table, effective August 1, 2024

• City Zone Reference Table

City zone reference table, effective up to July 31, 2024

• City Zone Reference Table

Fuel surcharge & quick reference towing distance guides

October 2024

• Quick Reference Towing Distance Guide Cat I & II Base Rates and T&R+ (.xls)​

• Quick Reference Towing Distance Guide Cat III & IV Base Rates and T&R+ (.xls)

August 2024

• Quick Reference Towing Distance Guide Cat I & II Base Rates and T&R+ (.xls)​

• Quick Reference Towing Distance Guide Cat III & IV Base Rates and T&R+ (.xls)

July 2024

• Quick Reference Towing Distance Guide Cat I & II Base Rates and T&R+ (.xls)​

• Quick Reference Towing Distance Guide Cat III & IV Base Rates and T&R+ (.xls)

April 2024

• Quick Reference Towing Distance Guide I & II Base Rates and T&R+ (.xls)

• ​Quick Reference Towing Distance Guide III & IV Base Rates and T&R+​ (.xls)​​​

January 2024

• Quick Reference Towing Distance Guide Cat I & II Base Rates and T&R+​ (.xls)​​​

• Quick Reference Towing Distance Guide Cat III & IV Base Rates and T&R+ (.xls)​​​

Heavy duty towing

• Heavy Equipment Photo Requirements

• CL14H - Heavy Duty Towing and Storage Invoice

Apply for a vendor number

ICBC's supplier system is a payment system that allows you to direct bill and provides convenience for customers, the supplier and the corporation. Find out how to apply for a vendor number if you're interested in becoming an ICBC supplier.