​​​​​​​​​​​​Mitchell training and support

For any questions related to Mitchell's estimating software, including installation schedule, management system requirements, early software install training, system functionality or support issues, please contact:

Mitchell's Technical Assistance Center (TAC)
Phone: 1-800-448-4401
Monday to Friday: 5 a.m.–5 p.m. (PST)

www.Mitchell.com/support

Mitchell editorial requests

For labour time corrections, please contact Mitchell's Editorial team:

Phone: 1-800-448-4401
Monday to Friday: 6:30 a.m.–5 p.m. (PST)

Email: [email protected]

Mitchell Cloud Estimating training and support

• Shift to Mitchell Cloud Estimating and Car-Part Pro (5 min)

• Ultramate to Mitchell cl​oud estimating (6 min)

• Get familiar with MCE (3 min)

• MCE- Help Center (2 min)

• MCE- Shop setup​ (4 min)​

• MCE and Car-Part.com info session

• MCE and Car-Part.com FAQs

• Introduction to using Mitchell Cloud Estimating​

Mitchell system primer

To complete the online Mitchell system primer, ICBC Express Shop Training, go to MiPortal, the Mitchell training website*. This primer will provide you with the information you'll need to complete the remainder of your Express Shop training.

*Shops will need the account number sent to them by Mitchell in order to log in. Please call Mitchell at 1-800-448-4401 for assistance if needed.

ICBC workflow training

After you complete your system primer, your ICBC Workflow training is next. Go to MiPortal to complete it. ​​

​Frequently asked questions