Material damage

​​​​​​​​​​​​Mitchell training and support

For any questions related to Mitchell's estimating software, including installation schedule, management system requirements, early software install training, system functionality or support issues, please contact:

Mitchell's Technical Assistance Center (TAC)

Monday-Friday: 5 a.m.-5 p.m.
Saturday: 7 a.m.-11 a.m.
Or visit:

Mitchell editorial requests

For labour time corrections, please contact Mitchell's Editorial team via:

Email: [email protected]

Phone: 1-800-448-4401, Monday - Friday, 6:30 a.m. - 5:00 p.m. PST

Mitchell Cloud Estimating training and support

Mitchell system primer

To complete the online Mitchell system primer, ICBC Express Shop Training, go to MiPortal, the Mitchell training website*. This primer will provide you with the information you'll need to complete the remainder of your Express Shop training.

*Shops will need the account number sent to them by Mitchell in order to log in. Please call Mitchell at 1-800-448-4401 for assistance if needed.

ICBC workflow training

After you complete your system primer, your ICBC Workflow training is next. Go to MiPortal to complete it. ​​

​Frequently asked questions