Health services
Massage therapists
Do you provide massage therapy treatment to ICBC customers injured in a car crash? Here are a few things you should know.
ICBC Recovery Network
The ICBC Recovery Network is launching on March 30, 2025. Massage therapists in the network agree to the Registered Massage Therapy program guideand the Health Care Services Terms.
For more details, please see your program guide and read the FAQs.
Invoicing
Massage Therapists (RMTs) approved to treat ICBC customers may use the Health Care Provider Invoicing and Reporting (HCPIR) application or the Health Care Provider Portal (HCPP) to submit invoices directly to ICBC.
Treatment guidelines
Massage Therapists are expected to assess patients and determine their treatment plans in accordance with College practice standards using evidence-informed practice when providing treatments.
Clinical records
ICBC may request RMTs to provide clinical records. Written patient consent is required.