Health services

​​​​Medical equipment providers

Are you a Mobility Devices and Durable Medical Equipment provider listed under the Master Standing Agreement​ who provides equipment to customers injured in a car crash? Here are a few things you should know.​​


Medical equipment providers who meet the requirements below may use the Health Care Provider Invoicing and Reporting (HCPIR) application or Health Care Provider Portal (HCPP) to submit invoices​ directly to ICBC.

Using HCPIR/HCPP for medical equipment providers​

The provider must:

Fees & approvals

Prior to submitting invoices, the medical equipment provider must ensure that:

  • The equipment has been pre-authorized by the ICBC claims representative and

  • The fee charged is in accordance with the MSA agreement, for all equipment covered under the agreement, or,

  • The equipment has otherwise been provided to the customer with pre-authorization by the ICBC claims representative.

ICBC is not obligated to fund unauthorized invoicing of medical equipment by vendors that are not contracted under the MSA or that have not obtained pre-authorization by the ICBC claims representative.​