Psychologists

ICBC Recovery Network

Psychologists who are members of the ICBC Recovery Network are governed by the Health Care Services Terms and Psychology program guide, which outline service expectations and reporting requirements. Additional information is found in the ICBC Recovery Network FAQ document.

Invoicing and reporting

Psychologists who are members of the ICBC Recovery Network may use the Health Care Provider Invoicing and Reporting (HCPIR) application or the Health Care Provider Portal (HCPP) to submit invoices​ directly to ICBC.​

Psychologists treating ICBC customers who are not part of the ICBC Recovery Network must invoice the customer directly for approved treatments. ICBC will consider customer reimbursement in accordance with the Insurance (Vehicle) Act and associated Regulations.

ICBC fees for treatment are outlined in the ICBC Fee Schedule for Health Care Providers. ICBC service expectations and policies for all health care providers treating ICBC customers are set out in our discipline specific program guides.

Treatment plans and reports must be submitted using the manual email submission process. Please be aware that there will be a processing delay for manually submitted treatment plans and invoices.

Grief counselling

Immediate family members may be eligible for grief counselling support to cope with the loss of their loved one involved in a crash May 1, 2021 or later.

• When an immediate family member involved in the crash is eligible to access to grief counselling (under their own claim), use HCPIR/HCPP to invoice directly.

• When an immediate family member not involved in the crash is eligible to access to grief counselling, invoices must be submitted using the manual billing and document submission process.

Report templates

• Psychology Initial Report (​CL489P) (submit following completion of assessment)

• Psychology Progress Report (CL489Q) (only complete upon request)​

Note: In the report templates, the assessment Date(s)​ section includes four different date fields, which permits a psychologist to indicate that more than one visit was needed to conduct an assessment. By providing a psychologist with up to four visits to complete an initial assessment report, the psychologist is able to use an additional three visits, billable at the standard treatment fee, to conduct a fulsome assessment and to ensure that the report is completed in its entirety.

Treatment guidelines

Psychologists are expected to assess patients and determine their treatment plans in accordance with the College practice standards, using evidence-informed practice when establishing a diagnosis and providing treatments.