Health services


Do you provide physiotherapy to ICBC customers injured in a car crash? Here are a few things you need to know.

Invoicing and reporting

Physiotherapists approved to treat ICBC customers may use the Health Care Provider Invoicing and Reporting (HCPIR) application or the Health Care Provider Portal (HCPP) to submit invoices and reports directly to ICBC.​​

Report templates

Treatment guidelines

Physiotherapists are expected to assess patients and determine their treatment plans in accordance with College practice standards.

Clinical records​

ICBC may request physiotherapists to provide clinical records. Written patient consent is required.​