Chiropractors

ICBC Recovery Network

Chiropractors who are members of the ICBC Recovery Network are governed by the Health Care Services Terms and Chiropractic program guide, which outline service expectations and reporting requirements. Additional information is found in the ICBC Recovery Network FAQ document.

Invoicing and reporting

Chiropractors who are part of the ICBC Recovery Network may use the Health Care Provider Invoicing and Reporting (HCPIR) application or the Health Care Provider Portal (HCPP) to submit invoices and reports​ directly to ICBC.​

Chiropractors who are not part of the ICBC Recovery Network must invoice the customer directly for approved treatments. ICBC will consider customer reimbursement in accordance with the Insurance (Vehicle) Act and associated Regulations. ICBC fees for treatment are outlined in the ICBC Fee Schedule for Health Care Providers. ICBC service expectations and policies for all health care providers treating ICBC customers are set out in our discipline specific program guides. Treatment plans and reports must be submitted using the manual email submission process. Please be aware that there will be a delay in the processing of manually submitted treatment plans and invoices.

Report templates​

• Chiropractic Initial Report (CL489C) (only required for customers whose crash occurred prior to May 1, 2021)

• Chiropractic Progress Report (CL489D) (only complete upon request)

Clinical records​

ICBC may request chiropractors to provide clinical records. Written patient consent is required.​

Treatment guidelines​

Chiropractors are expected to assess patients and determine their treatment plans in accordance with College practice standards, using evidence-informed practice when establishing a diagnosis and providing treatments.