Health services
Chiropractors
Do you provide chiropractic treatments to ICBC customers injured in a car crash? Here are a few things you should know.
ICBC Recovery Network
The ICBC Recovery Network is launching on March 30, 2025. Chiropractors in the network agree to the Chiropractic program guideand the Health Care Services Terms.
For more details, please see your program guide and read the FAQs.
Invoicing and reporting
Chiropractors approved to treat ICBC customers may use the Health Care Provider Invoicing and Reporting (HCPIR) application or the Health Care Provider Portal (HCPP) to submit invoices and reports directly to ICBC.
Report templates
Chiropractic Initial Report (CL489C) (only required for customers whose crash occurred prior to May 1, 2021)
Chiropractic Progress Report (CL489D) (only complete upon request)
Clinical records
ICBC may request chiropractors to provide clinical records. Written patient consent is required.
Treatment guidelines
Chiropractors are expected to assess patients and determine their treatment plans in accordance with College practice standards, using evidence-informed practice when establishing a diagnosis and providing treatments.